Help please – disappearing menus?

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  eumaeus · Member · May 28, 2011 at 11:22 am

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  I am in a bit of a panic. Some items have disappeared from my side menu in my account. Most noticeably, pages, users and media. I have no idea how or why they have gone. I did just do an invite to someone to be a contributor on my blog – and when I went back to my account, those items had disappeared. There may be others gone as well, but those are the ones I can tell are gone.

  Can anyone help with this please?

  TIA

  The blog I need help with is: (visible only to logged in users)

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  eumaeus · Member · May 28, 2011 at 11:27 am

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  UGH – and I can’t edit any of my published posts – the buttons just don’t show? They still show up for draft posts, but not for the published ones?

  What’s going on – please?

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  airodyssey · Member · May 28, 2011 at 11:30 am

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  Hi. Are there any other usernames that access that blog’s dashboard?

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  eumaeus · Member · May 28, 2011 at 11:31 am

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  I have just added my daughter as a contributor, but she hasn’t touched the computer since I did it? I literally just did it when this started

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  eumaeus · Member · May 28, 2011 at 11:35 am

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  I just logged out as me, and back in as my daughter, and her username doesn’t access my blog yet

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  airodyssey · Member · May 28, 2011 at 11:35 am

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  Try logging out, clearing your cache memory, deleting your cookies, and logging back in:

  Solve Common Browser Issues

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  eumaeus · Member · May 28, 2011 at 11:57 am

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  No, the problem is still there

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  eumaeus · Member · May 28, 2011 at 12:12 pm

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  It’s not my browser as I opened up my account page on another computer and have exactly the same problem.

  The buttons that are missing from the left menu are “upgrades” “media” “links” “pages” “appearance” “uses” and “settings”

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  airodyssey · Member · May 28, 2011 at 12:22 pm

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  If the only two usernames to access this blog are you and your daughter, and both have problems, then I’m at loss.

  Try asking staff for help: http://en.support.wordpress.com/contact/

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  eumaeus · Member · May 28, 2011 at 12:30 pm

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  OK – thank you – I’ll try that :)

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  eumaeus · Member · May 28, 2011 at 12:46 pm

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  In reading and fiddling, I think I might have worked out what has happened, but I still dont’ know how to fix it :(

  I think I have somehow turned myself into a contributor rather than administrator?

  But how on earth I can get that back I have no idea as I can’t access the “users” button to change it?

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  eumaeus · Member · May 28, 2011 at 12:47 pm

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  Butt I have sent a message to the support team before I figured this out so hopefully they might come up with an answer

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  airodyssey · Member · May 28, 2011 at 12:49 pm

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  That’s what I was thinking too (that somehow you became a contributor).
  Surely staff will help you sort it out.

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  eumaeus · Member · May 28, 2011 at 12:54 pm

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  I hope so :) Thanks anyway – time for coffee to sooth my brain lol