Help please – www.glahaiti.org/wp-admin

  • Unknown's avatar
    joelrockemann · Member ·

    Hi I’m having trouble setting up my Askimet plugin – but the real issue is that every email/password combination that I try for the site which I’m in charge of maintaining isn’t working. The website is located at http://www.glahaiti.org. So I essentially had to make another wordpress account (@joelrockemann) just to be able to submit a support ticket since I’m nt able to log in any other way. Since I took this site over, I’m unsure as to which email address was used to set up the site but here are a few possibilities ((email visible only to moderators and staff) / (email visible only to moderators and staff) / (email visible only to moderators and staff))

  • Unknown's avatar
    houstonweaver · Member ·

    According to whoishostingthis.com your site is not hosted here at WordPress.com.

      glahaiti.org is hosted by SingleHop

      Snap of glahaiti.org
      Hosting provider: SingleHop
      WHOIS: Click Here
      IP Address: 37.60.248.244
      Name Servers:
      ns2.us87.siteground.us
      ns1.us87.siteground.us

    These forums offer support to sites hosted here at WordPress.com. Support for the WordPress that is used on hosted sites such as yours can be found at WordPress.org.

    See a description of the 2 types of WordPress here:

    WordPress.com vs. WordPress.org

    Visit the WordPress.org support forums for assistance with your question.
    https://wordpress.org/support

    If you are having difficulty with access to your site, your web host may be able to assist you.

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