HELP! PROBLEM WITH DELETING ACCOUNT!

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  custommobility · Member · Nov 8, 2014 at 10:18 pm

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  I recently had my company under the following website: http://www.custommobility.wordpress.com

  However, I have recently moved this information to WordPress.org, as doing so I deleted the site from WordPress.com

  The problem is that my account still says it is going to charge our company for the business plan after the free trial on Nov. 17th. I cannot log into the dashboard anymore since I have deleted the site. I DO NOT want the card charged and need help to delete this account ASAP.

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  auxclass · Member · Nov 8, 2014 at 11:00 pm

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  Accounts can’t be deleted – but the staff can cancel the trial for you – I have flagged this for staff attention

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  alexjgustafson · Member · Nov 11, 2014 at 4:37 pm

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  Hi fgeiger,

  I’ve removed the Business plan free trial and domain mapping upgrade from the site custommobility.wordpress.com.

  You’ll not be charged and I’ve voided the $1 authorization transaction.

  Best,

  -Alex G.