Help Redeeming Expired Domain

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  mbreeden · Member · Nov 14, 2020 at 9:28 pm

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  I need help redeeming my expired domain. It’s not showing up when I try to upgrade and it’s not showing as an available domain, yet it’s not yet been purchased.

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  supernovia · Staff · Nov 15, 2020 at 12:09 am

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  Hi! This domain is in redemption.

  I’ve just sent a payment request. You’ll want to take care of that as soon as possible.

  Then update us here to let us know it’s paid, so we can take the next steps.

  Talk to you soon!

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  mbreeden · Member · Nov 15, 2020 at 4:33 pm

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  I would love to make this payment. I don’t see were the payment request is? Could you please advise?

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  mbreeden · Member · Nov 15, 2020 at 4:36 pm

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  I would like to redeem….Indypetspaw.com

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  kokkieh · Staff · Nov 15, 2020 at 5:54 pm

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  The payment link was sent to the email address associated with your WordPress.com account, that appears at https://wordpress.com/me/account/

  I’ve just resent it again. Please check your email for that, and click on the link to pay for your domain’s renewal.

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  mbreeden · Member · Nov 15, 2020 at 6:21 pm

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  It is paid. Thank you

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  staff-totoro · Staff · Nov 15, 2020 at 10:23 pm

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  Thanks for confirming. I have contacted our registry partner to ask that they return the domain to active status on your account.

  We will update you here to let you know when we have heard back. Thanks for your patience!

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  thestevek · Staff · Nov 16, 2020 at 1:37 pm

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  Your domain name has been restored!

  Have a great day :)