Help redeeming the domain

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  esiops · Member · Mar 20, 2019 at 5:13 pm

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  Can you please send me a link to make the required payment so we can recover the domain?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Mar 20, 2019 at 9:00 pm

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  Hi @esiops, we’ve created an invoice and sent its payment link to your account. We also sent a previous payment link your way. Once those are taken care of, can you update us here so we can work on getting the domain back?

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  esiops · Member · Mar 20, 2019 at 9:55 pm

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  Both invoices have been paid. Please advise next steps. Thanks.

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  fstat · Staff · Mar 21, 2019 at 7:50 am

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  Thank you for your payment. I have initiated the recovery process and I’ll let you know as soon as your domain is restored.

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  esiops · Member · Mar 21, 2019 at 4:07 pm

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  Thank you for the update. Just so we have an idea, how long does it normally take to have a domain restored?

  Thank you

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  gemmacevans · Member · Mar 21, 2019 at 4:22 pm

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  Hi esiops,

  The process usually takes 1-2 business days but we’ll be in touch as soon as we have more news :)

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  graceofbase · Staff · Mar 21, 2019 at 6:27 pm

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  Hi there,

  Good news: Your domain is restored and active :)

  I hope this information helps. Let me know if you have other questions.

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  esiops · Member · Mar 21, 2019 at 9:06 pm

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  Thank you for your help!