HELP! Renew Domain Name ASAP

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  andreascooktales · Member · Nov 8, 2016 at 1:10 am

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  I need help renewing my Domain Name, but can’t find the Live Chat support.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 8, 2016 at 3:26 pm

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  Hi there,

  I can help you renew your domain here!

  Are you wanting to renew andreascooktales.com?

  If so, I checked with our registrar and andreascooktales.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

  Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
  the risk of someone else jumping in front of you to purchase the domain before you get the chance.

  Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

  I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

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  andreascooktales · Member · Nov 8, 2016 at 6:46 pm

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  Yes I would like to do this ASAP. Please let me know how to go about it. Also, during the process of trying to renew AndreaCooktales.com, I was charged for AndreaCooktales.wordpress.com. I would like for this charge to be taken off when renewing AndreaCooktales.com. Thanks

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  staff-doublebassd · Staff · Nov 8, 2016 at 9:02 pm

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  Hi there,

  I contacted the registrar to see if we can restore andreascooktales.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  andreascooktales · Member · Nov 8, 2016 at 10:42 pm

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  Thanks. Please let me know ASAP.

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  staff-doublebassd · Staff · Nov 8, 2016 at 11:11 pm

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  I definitely will!