help setting up for a client’s sub domain

  • Unknown's avatar
    tiledigitalpremier · Member ·

    Hello, I have a client that I would like to create blogs for them. They have their domain hosted with Google domains. I would like to use WordPress on the a subdomain. They have their website hosted on Go High Level. How can I accomplish what I want? We created a sub domain, but I’m not sure where to go from there.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help you as that site isn’t running on the wordpress.com platform. You must contact their hosting support to solve this problem.

  • kokkieh · Staff ·

    Hi there,

    Just to confirm I understand, you have a domain registered with Google, and you want to use a subdomain on that domain with your WordPress.com site, correct?

    I see you’ve already added a domain connection upgrade for the subdomain, projects.williamshbservices.com on the WordPress.com site in your account.

    The next step is to point that subdomain to us. To do that, log into the Google Domains account that own the domain, and edit the domain’s DNS. You’ll need to add a custom CNAME record with the name, projects, and the alias, williamshbservices.wordpress.com.

    It looks like you also currently have an A record on the subdomain, pointing to an IP address for Google Cloud. You’ll need to delete that A record before you’ll be able to add a CNAME record pointing the subdomain to us.

    You can find more information on using subdomains on WordPress.com here:

    https://wordpress.com/en/support/domains/connect-subdomain/

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