Help! Site Down

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  sharjossell · Member · Nov 3, 2016 at 7:14 pm

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  I received an email this morning from JETPACK notifying me that my domain is down (sharsaysso.com)…I have access to my wordpress account but I cannot seem to update anything. Every time I’ve tried to visit the domain (whether I’m logged in or not,) I get a message that reads
  ‘Forbidden

  You don’t have permission to access / on this server.
  Server unable to read htaccess file, denying access to be safe

  Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.’

  Please Help!

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 4, 2016 at 8:10 am

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  meta name=”generator” content=”WordPress 4.6.1″

  Hey there, you’ve posted your question in the support forums for sites hosted by WordPress.com. Your above site appears to be using the standalone WP software.

  Standalone WP and WordPressdotcom are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  Help for self-hosted sites using the standalone WP software can be found over at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.