HELP! Site infected with maleware. Cannot log in.

  • Unknown's avatar

    Our site, Hoolagain.com, appears to have been infected with malware and/or other viruses. When I attempt to log in, I get this warning:

    Warning: require(/home/content/p3pnexwpnas04_data01/77/2433377/html/wp-content/themes/decode/inc/widgets.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas04_data01/77/2433377/html/wp-content/themes/decode/functions.php on line 58

    Fatal error: require(): Failed opening required ‘/home/content/p3pnexwpnas04_data01/77/2433377/html/wp-content/themes/decode/inc/widgets.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas04_data01/77/2433377/html/wp-content/themes/decode/functions.php on line 58

    Please advise me how I can get into the site to fix it or retrieve all our old posts.

    I will say, this was completely my fault. I was tweeking the design with code I purchased through this site. http://hotclonethemes.com/portfolio/buzzking-theme/.

    Please help.

  • Unknown's avatar

    You did not post a link to the site you are having trouble with – we need that to give you accurate help

    But reading your posting – my best estimate is

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.

    For more on the difference: http://support.wordpress.com/com-vs-org/

    If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.

  • Unknown's avatar

    I see that you have included not a full URL, but enough of the domain that yes, I am sure you have a wordpress.ORG blog and are in the wrong forum.

  • Unknown's avatar

    I see that you have included not a full URL, but enough of the domain that yes, I am sure you have a wordpress.ORG blog and are in the wrong forum.

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