Help – Spammers keep signing up to my website

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  tallmale · Member · Jul 18, 2019 at 3:58 pm

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  Hi everyone,

  I have recently had a big problem with people who I believe are spammers signing up to my website as administrators even though I have configure the website to be able to manually approve new users and I have not checked the Anyone Can Register option in the admin section.

  Firstly how are these users able to register?

  Secondly how can they be admins?

  Thirdly how can I stop them registering in the first place?

  Many thanks

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  staff-blorbo · Staff · Jul 18, 2019 at 10:19 pm

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  What is the URL of the site with the problem?

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  tallmale · Member · Jul 19, 2019 at 9:27 am

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  its http://www.beautyangelsuk.com

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  wpresspro · Member · Jul 19, 2019 at 9:37 am

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  Do you have been check it, the registered user is human or spam bots?

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  justjennifer · Member · Jul 19, 2019 at 10:03 am

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  meta name=”generator” content=”WordPress 5.2.2″

  Hi there, it looks like beautyangelsuk.com is using the open source WordPress software rather than being hosted here on WordPressdotcom.

  You should be able to disable new user registrations by going to your Dashboard and disabling “anyone can register”.
  https://codex.wordpress.org/Settings_General_Screen

  In general, for help with a site using the open source WordPress software, you’ll want to head over to https://wordpress.org/support where they have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Just to clarify, this support forum assists users of the WordPressdotcom platform. WordPressdotcom (where we are ) and WordPress are separate entities with different documentation and support forums. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

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  justjennifer · Member · Jul 19, 2019 at 10:04 am

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  Oh, sorry. Looks like that ORG link changed to

  https://wordpress.org/support/article/settings-general-screen/

  Best wishes.

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  tallmale · Member · Jul 19, 2019 at 12:59 pm

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  Thanks very much guys.

  I disabled Anyone Can Register option but these users are still managing to sign up as administrators.

  I will check out the other support forum.

  Many thanks for all your help.