Help !!! Telephone number for WP assistance???

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  oaguilar2015 · Member · Nov 17, 2014 at 2:27 am

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  Help !!! Telephone number for WP assistance???

  The blog I need help with is: (visible only to logged in users)

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  staff-happychia · Staff · Nov 17, 2014 at 8:41 am

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  No, WordPress.com does not provide support over phone even for premium customers.

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  oaguilar2015 · Member · Nov 17, 2014 at 5:26 pm

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  Thank you VM !

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  oaguilar2015 · Member · Nov 17, 2014 at 5:29 pm

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  Any idea why is it that the system does not recognize my user name and e-mail even though I checked them in my profile and are OK (the ones I am entering are correct) ???

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  timethief · Member · Nov 17, 2014 at 5:32 pm

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  All support docs are here http://support.wordpress.com

  These are our support options http://en.support.wordpress.com/help-support-options/

  Are you referring to http://bowkerlaw.wordpress.com/ ?

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account and the exact same associated email address that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.