Help! The email address won't change.
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I am unable to change the email address on my account. It was (email visible only to moderators and staff) and I’d like it to (email visible only to moderators and staff). When I try to change it, I get a confirmation email in my inbox asking me to click the. After I click the link, a window opens, but never actually goes anywhere. It just sits with a spinning arrow as if it trying to access a page, but it never does. How can I change the email address? The “chelsea” is no longer a part of our company and the email address is not active. Please advise how to change this. Thanks. PS-the “debb” email address is not associated with another word press account.
The blog I need help with is: (visible only to logged in users)
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You have two separate email address settings at WordPress.com.
Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.
Personal notifications (like comments on your posts, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.
We recommend trying the change here first > http://wordpress.com/#!/settings/
See > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address
After I click the link, a window opens, but never actually goes anywhere. It just sits with a spinning arrow as if it trying to access a page, but it never does.
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Hi there,
I’m sorry for the trouble you had changing your account email address. I’ve updated it to the “debb” email address you requested.
Please let me know if you have any questions!
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