Help to recover old website

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  hr2research · Member · Aug 26, 2021 at 5:38 am

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  My company used this website previously and we are having trouble recovering the account. There is no longer an option to log into the previous site.

  We have Quickbooks records of making payments on the account.

  Site: (email visible only to moderators and staff)/.
  WP.com: Yes
  Correct account: Unknown

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  aleone89 · Staff · Aug 26, 2021 at 8:45 am

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  Hello there,

  Happy to help you with this.

  If any transactions have been made, you should be able to recover the account with the use of a transaction ID here: https://wordpress.com/wp-login.php?action=recovery

  Please see more about account recovery here: https://wordpress.com/support/account-recovery/#account-recovery-form

  I hope this helps.