help to reinstate WordPress account

• 

  haskinsdn · Member · Nov 15, 2020 at 4:49 pm

  • Copy link
  • Add topic to favorites

  need to reactivate/reinstate account
  https://staging1.swiftu.net/wp-admin/ please assist

• 

  staff-totoro · Staff · Nov 16, 2020 at 12:46 am

  • Copy link

  Hi there,

  The site swiftu.net appears to be a self-hosted WordPress (also called “.org”) site hosted on Sitegroud Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/swiftu.net+dns

  To clarify, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers. See http://support.wordpress.com/com-vs-org/ for more info.

  You may wish to contact your host’s support team for more assistance in activating your account with them, but that is not something we are able to help with in this instance.

  Hope that points you in the right direction!