Help to retrive my account
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Hi team!
I’ve been trying options to retrieve my account but none of it works.
I used to host my blog at thecoffeeaddicts.com for quite sometimes, and finally, I decided to not renew the domain anymore 2 years ago. So, I’ve imported all the entries that I had to wordpress and even copied over all the images too. Little that I know, I didn’t change my email address, which I suspected it still sends to my old email: (email visible only to moderators and staff) and I don’t have the access to it anymore.
Is there any other option that I have for me to have my blog back? I haven’t written on it for over a year, and suddenly I felt like I want to write again and forgot what is the password to it.
Please help me to have the access back to the blog. Your help is very much appreciated. I have few copied of invoices when I renewed my domain last time if you want.
Thank you.The blog I need help with is: (visible only to logged in users)
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Hi there,
Neither your domain nor your site was ever hosted with us. We’re a hosting company called WordPress.com, and by looking at the historical data of your site’s DNS records, it looks like that your site used the open-source WordPress.org software and it was hosted elsewhere. You can see it yourself here:
https://completedns.com/dns-history/
If you want to learn more about the differences between WordPress.com and WordPress.org, you can read this article:
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Hi,
Yeah, it was hosted on wordpress.org but when i decided to discontinue with the domain, I created a blog which is thecoffeeaddicts.wordpress.com.
And after few posting there 2 years ago, I totally forgot the password and tried to retrieve it. But somehow it doesn’t goes to my default email account which I suspected it goes to my old email address (as i mentioned earlier).
I hope this clears. -
You need to try other email addresses that you have access to in the password reset form.
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Hi,
I tried all email address that I have at the moment, but none of it has the email from WordPress.com.
When I said I tried all, meaning I tried all the options that has been suggested on the portal and all email that I have. -
I see. For security reasons, to be able to disclose the email address that was used on the account, we’ll need a valid proof of ownership.
Please check out this page and fill out the Account Recovery form to regain access to the account:
If you’re still having issues with that, email us at passwordhelp[at]wordpress.com and our team will get in touch with you.
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Hi there.
I’ve mentioned it earlier, I’ve tried ALL the options that you guys gave on the portal… but none of it works. I tried to give the transaction ID, but of course it was not valid as it being hosted at wordpress.org. (You guys are really pissed me off right now. As if, you guys are reading my issue just to respond to it not to understand this matter. Sorry no sorry)
Two way authentication wasn’t being set when I still have the access to the blog. And the activation URL, of course being set to my old email address.
Now, tell me what kind of proof do you need for me to show to you that I am the owner of the blog? Thanks -
We understand that you’re frustrated but can’t compromise account security in any circumstance. I have sent an email to the account that you’re trying to access. Hopefully that reaches you. If so, just write back to us there.
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Hello,
I checked all my email accounts. I have yet to see a message from you. Can you send me the login URL for the account associated with the blog I want to delete? Thanks!
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Good news! I was able to find the account using the information you provided. My heartfelt thanks to everyone who offered advice and counsel!
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