Help topics not displaying .. flash and then disappear

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  thedogwalkinggardener · Member · Sep 23, 2010 at 7:30 pm

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  Whenever I click on the “help” buttun, I see the titles briefly flash on the screen and then disappear. How can I get the menu to stay onscreen?
  thank you

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Sep 23, 2010 at 9:23 pm

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  Log out, clear your browser cache and cookies, restart your browser and then try again. See if that cures the problem.

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  thedogwalkinggardener · Member · Sep 23, 2010 at 9:32 pm

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  ok, I’ll try that, thanks!

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  thedogwalkinggardener · Member · Sep 23, 2010 at 9:37 pm

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  Hi … I did that and still the flash menu …..

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  thesacredpath · Member · Sep 23, 2010 at 11:28 pm

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  Hmmm, you’re talking about the help tab in the dashboard, correct? What browser and browser version are you using?

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  thedogwalkinggardener · Member · Sep 24, 2010 at 12:46 am

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  Hi .. I’m using Yahoo and Google. My computer is very old and I’ve been having slowness problems .. Just spent an hour, powering on and off and running checks on the system, it was just hanging up all the time. Anyway, just tried it again. I’d fiddled around with some settings a few weeks ago and wonder if I’ve told it to hide the menu??
  thanks

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  thesacredpath · Member · Sep 24, 2010 at 3:33 am

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  There isn’t anyway to hide the help tab as far as I know. What program on you computer do you use on the internet? Internet Explorer? Firefox? And what version?

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  raincoaster · Member · Sep 24, 2010 at 4:06 am

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  If I were you, I’d update my Flash and Javascript versions. They can both cause problems sometimes. You may even have to go back to an older version.

  If you have a pop-up blocker, try disabling it while you’re on the dashboard. See if that helps.