Help transferring stats followers from wordpress.com to .org?

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  tulleandtrinkets · Member · Feb 6, 2014 at 6:43 pm

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  Hello!
  I’m writing to see if I can get my WordPress.com & Email Followers, Stats, & Likes transferred to my new WordPress.org site.

  My blog is TulleandTrinkets.com

  I had the jetpack plugin linked up to both.

  Thanks!
  Sarah

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 6, 2014 at 6:46 pm

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  Provided you have installed and activated the JetPack plugin http://jetpack.me on your WordPress.org install, and you post the relevant URL(s) into a forum thread, Staff will do the transfer of both subscribers and stats for you. http://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/#wordpress-com-to-self-hosted-site Do that now please as I have tagged this thread for their attention.

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  tulleandtrinkets · Member · Feb 6, 2014 at 6:50 pm

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  Thanks for your quick response! Yes, I have the jetpack plugin activated and the URL is correct, tulleandtrinkets.com.

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  eurello · Staff · Feb 6, 2014 at 10:57 pm

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  Hi Sarah,

  Sure thing, I can help you with that. I noticed that your Jetpack connection is displaying a temporary address on this end.

  You’ll need to make sure that Jetpack is connected to WordPress.com with your actual domain name tulleandtrinkets.com. Otherwise you’ll have problems later with links in your emails to subscribers.

  Please follow these steps:

  1. Go to the Jetpack page in your site’s dashboard
  2. Click the “Connected to WordPress.com” button in order to disconnect
  3. Make sure that the domain name tulleandtrinkets.com is displayed in your browser address bar and in the Site URL field under General -> Settings
  4. Go back to the Jetpack page in your dashboard and click “Connect to WordPress.com”

  Please let me know when you’ve updated your Site URL and reconnected Jetpack, and I can transfer your subscribers for you.

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  tulleandtrinkets · Member · Feb 6, 2014 at 11:19 pm

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  Hi there!
  Thanks for the help. I think I was able to do what you asked. I was a little confused because tullendtrinkets.com was already in the “WordPress Address URL” and the “Site Address URL”

  Let me know if I need to do something different.

  Thanks!

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  eurello · Staff · Feb 6, 2014 at 11:54 pm

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  Perfect! Ok, this is done. :)

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  tulleandtrinkets · Member · Feb 7, 2014 at 12:01 am

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  Thank you so much! Do you know what happened to my stats from today? It was higher earlier. Not a big deal, just curious :)

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  tulleandtrinkets · Member · Feb 7, 2014 at 12:06 am

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  Also, my stats say it’s Friday? It’s Thursday around 7pm where I am.

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  eurello · Staff · Feb 9, 2014 at 5:32 pm

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  Hi there –

  Check your timezone settings on the new site, in Settings->General.