Help! Tried to switch my website to a new domain and lost access as result.

  • Unknown's avatar
    david7280352600 · Member ·

    Hi there, this is definitely a rookie mistake, but I have no idea how to resolve it. I wanted to change the domain of my portfolio website from `stelzer-design.com` to `stelzer.design`, which I purchased with PorkBun.

    Both domains are registered with BlueHost, but when I changed the domain on my original WordPress site, some issue occurred that prevented it from connecting. After some investigation, it turns out that `.design` is not supported by WordPress.

    To make things worse, I ended up deleting this new website from my account in an attempt to add the old one back. Now I am left with none of them. I have no idea how to proceed to get my old website back.

    Thanks in advance for your help!
    – David

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    david7280352600 · Member ·

    To be clear, the page I need help with is:

    stelzer-design.com

    stelzerdesign.wordpress.com was accidentally created when I was trying to recover my original site.

    Thanks again!

  • Unknown's avatar
    ryrhino00 · Member ·

    Both domains are registered with BlueHost

    Hi,

    This forum is for sites hosted with wordpress.com

    Bluehost uses wordpress.org which is different that wordpress.com

    You can read about the differences between .com and .org here
    https://wordpress.com/support/com-vs-org/

    Please contact Bluehost for help https://www.bluehost.com/help

    If Bluehost is unable to help please create an account and use the wordpress.org forum for help

    https://wordpress.org/support/forums/

  • The topic ‘Help! Tried to switch my website to a new domain and lost access as result.’ is closed to new replies.