Help troubleshooting website error

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  maxdh3 · Member · Nov 9, 2021 at 5:09 pm

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  Good morning, I am having issues logging into our website. Any time I try, I get a message reading ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’ Can someone help me with this? Additionally, the initial email we used to set up our account is no longer our email of choice. I updated the email before but for some reason this ‘Contact Us’ email went to our previous email account. For a response, please use our updated email.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mohammadriyad · Member · Nov 9, 2021 at 6:15 pm

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  Hi,
  Can you confirm the url of your website with which you are having troube with?

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  maxdh3 · Member · Nov 9, 2021 at 6:40 pm

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  Hello, the URL is http://www.adamscrowlaw.com/admin

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  mohammadriyad · Member · Nov 9, 2021 at 6:52 pm

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  Hi,
  This is WordPress.com forum, It seems to be like your website is using the open source WordPress software from(WordPress.org). :) Please know more here about the differences https://wordpress.com/support/com-vs-org/

  However, you might clear the cache of your browser and try to login here http://adamscrowlaw.com/wp-login.php
  If you still face login trouble below instructions might also help https://wordpress.org/support/article/login-trouble/

  Moreover, you can ask the WordPress.org community where you’ll find more expert on open source software for advice at https://wordpress.org/support/forums/. They’re the people using same software as you are who can provide help you.
  Thanks