Help Unmapping a domain

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  evergreenclassichorseshow · Member · Jul 3, 2019 at 8:53 am

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  Hi there,

  I’d like to un-map the domain evergreenclassic.com. The previous owners can’t figure out the log in info at Go Daddy, to point the servers to the new wordpress site. I have already picked a new domain for the website.

  Thanks so much!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jul 3, 2019 at 10:21 am

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  Hi horselovephotography,

  No problem, I’ve removed the domain mapping upgrade for evergreenclassic.com. evergreen-classic.com is now the only domain connected to your site:

  https://wordpress.com/domains/manage/

  I hope this helps!

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  evergreenclassichorseshow · Member · Jul 4, 2019 at 6:34 am

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  Hi Gemma,

  thanks so much for the help!! I’m wondering how long it will take before the domain is unmapped? 72 hours?

  Delphine

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  kokkieh · Staff · Jul 4, 2019 at 7:55 am

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  The domain is already unmapped. It stopped being mapped here the moment Gemma removed the mapping upgrade.

  The name server changes to point it somewhere else can take up to 72 hours to update, though, but that’s not in our control as the domain is not registered with us.

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  thadinata · Member · Jul 6, 2019 at 3:55 pm

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  Hi everyone, I need for your help to unmapping 2 domain in my account. I just want to use the registered domain. Thanks in advance.

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  kokkieh · Staff · Jul 6, 2019 at 4:15 pm

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  @idnezia,

  Please open your own support request at https://wordpress.com/help/contact and specify the domains you need help with, and someone will reply to you there.