Help uploading media!

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  jaimirajendran · Member · Feb 10, 2023 at 11:50 pm

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  I have been trying to upload media to my library but I keep getting the error that it can’t be inserted into the database.

  I have deleted old images/files and it’s still happening

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Feb 11, 2023 at 3:07 am

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  Hey there, the site you mentioned isn’t hosted here on our services. Can you copy the exact error message you’re getting, then look for it in the support community for the free WordPress software? These forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

  You’ll likely find the answer in the support docs or forums, but if not you can create an account and ask there. You may also contact your host directly to see if they can help.

  Or, you’d be welcome to host here; your plan would include SSL hosting as well as direct support: https://wordpress.com/pricing

  I hope this helps!