Help urgent

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  mail2415 · Member · Jan 23, 2024 at 9:31 am

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  I renewed my plan, and I needed to restore backup. I had to buy jetpack. I did it, and I lost my plan suddenly even though I had paid it.

  AND it seems I have no backups? So did I lose my site forever? What is happening? Please help.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  mail2415 · Member · Jan 23, 2024 at 9:36 am

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  And I can’t contact support because it says I don’t have a plan. I have no other ways to get help.

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  nigeljoy · Staff · Jan 24, 2024 at 10:08 am

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  Hi there,

  We have replied to the email you sent us. Please follow the instructions there.

  Thank you!