Help! Website has been suspended!

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  fishthepelican · Member · Feb 12, 2016 at 7:47 pm

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  My host Fat Cow said they suspended it because there were infected files due to not updating plug ins etc. I thought I had just updated, thought..please help

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  auxclass · Member · Feb 12, 2016 at 7:55 pm

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  The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

  https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

  This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

  The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.

  For more on the difference: http://support.wordpress.com/com-vs-org/

  If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.

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  fishthepelican · Member · Feb 12, 2016 at 7:59 pm

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  fishthepelican.com is my site which is hosted by fat cow. It is a word press site and word press support sent me here. I cannot access my dashboard or anything. I cannot fix or do anything on my site.

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  auxclass · Member · Feb 12, 2016 at 8:05 pm

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  There is no domain mapping for your name – since you are hosted on Fat Cow – – you need to get help at WordPress.ORG