Help, where do I pay for domain renewal?

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  suetrevor · Member · Jan 21, 2014 at 6:07 am

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  Here is the message I am getting: Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

  I have had this domain for a few years now, and when I go to the Domains Upgrade page I see this:

  Domain: doantrevor.com
  Domain Mapped to WordPress.com
  Purchased by Doan
  Learn MoreDomain Settings
  Status: Expired on December 27, 2013
  This upgrade expired on December 27, 2013
  $13.00
  USD per year
  $0.04 per day

  But I don’t see anywhere to renew it! Please help

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 21, 2014 at 10:06 pm

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  Custom rifle building? That’s pretty cool :)

  But I don’t see anywhere to renew it! Please help

  No problem. Unlike a registered domain, where the process of renewal is more strict, to add mapping back to your account, all you need to do is go to the Store>My Domains section of that site’s dashboard, and then click on the button to add a domain to your site.

  In effect you will be purchasing it again as if for the first time, and not renewing, so just follow the steps to add domain mapping back to your account.

  Hope that helps. Please let me know if you have any further questions.

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  suetrevor · Member · Jan 22, 2014 at 12:38 am

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  Thanks, Jerrysarcastic, but that isn’t working yet. It tells me that the domain http://www.doantrevor.com is already taken! I can’t renew my own website? How do I fix this?
  Sue

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  staff-totoro · Staff · Jan 22, 2014 at 12:59 am

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  Thanks for clarifying, Sue. I am going to have my engineering team take a closer look here, and I will update you when I know more.

  Thanks for your patience. :)

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  suetrevor · Member · Jan 23, 2014 at 2:13 am

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  PLEASE PLEASE HELP! My website has been down for days. How do I fix this? If I need to pay anything, please let me know where to pay!
  Thank you
  Sue

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  staff-totoro · Staff · Jan 23, 2014 at 6:38 am

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  Nothing to pay, and it appears that there was a remnant of the old mapping record that was hanging things up.

  Can you try to purchase mapping again, and let me know if it works for you.

  Thanks!

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  suetrevor · Member · Jan 23, 2014 at 2:53 pm

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  Great! I think it worked! Can you check it out for me, please?
  Sue

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  staff-totoro · Staff · Jan 23, 2014 at 5:39 pm

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  When I visit your site, everything appears to be displaying correctly for me. Here is a screenshot of what I see when I visit: https://cloudup.com/c412M1eEV9E

  Also, this is beautiful!
  http://doantrevor.com/2013/11/10/koa-thumbhole-stock-for-barnard-action/

  Happy Blogging!