Help! Why can't I preview themes?

• 

  chayarivka · Member · Feb 6, 2012 at 6:48 pm

  • Copy link
  • Add topic to favorites

  Help. Can’t preview themes. I deleted cookie, reset browser (I use chrome), logged in and out, etc. I used to be able to preview themes.
  Blog url: http://healthyjewishcooking.wordpress.com/

• 

  chrisrudzki · Member · Feb 6, 2012 at 6:50 pm

  • Copy link

  Howdy,

  Could you try clearing out the cache as well?
  http://en.support.wordpress.com/browser-issues/

  Please also make sure you’re running the latest version of your browser:
  http://browsehappy.com

  If that doesn’t work, you might try another browser to see if it’s a browser-related issue.

  Don’t hesitate to contact us again if you need anymore help. :-)

• 

  chayarivka · Member · Feb 6, 2012 at 7:25 pm

  • Copy link

  Thanks Chris,
  I tried all that and it didn’t work. So i downloaded Firefox and it worked! Thanks again,
  Chaya Rivka

• 

  chrisrudzki · Member · Feb 6, 2012 at 9:22 pm

  • Copy link

  Could you let me know what browser and operating system you were using when this issue appeared? Please also include the version numbers.

  This will help us investigate the issue. :-)

• 

  chayarivka · Member · Feb 6, 2012 at 9:39 pm

  • Copy link

  Latest version of Google Chrome (updated, all good). It happened last week and I tried everything then figured maybe there was some glitch with WordPress. So then I tried again today, same thing.

• 

  staff-blorbo · Staff · Feb 6, 2012 at 10:51 pm

  • Copy link

  Can you please make sure that you have both first and third-party cookies enabled in Chrome?

  http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416