Help with account suspension
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I had a website developer create our website and now our website account is suspended. Is there a way to access our website/account so that we can reinstate our webpage.
Im not someone who knows too much of the verbage so im not sure if im saying what I need done correctly but basically I need our website back up and running and the person we paid for our website is MIA. I dont want to have to go to someone else to recreate a new website OR lose our web address.
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Hi there,
We can’t discuss website suspension over this public forum, however you can reach out to the TOS team at https://wordpress.com/support/suspended-blogs/. If you’ve already submitted that form, please be patient and wait for their reply.
Alternatively, if you use WordPress.org, you’ll need to reach out to your hosting provider for further support. -
Hi there, Let me add that it looks like you created this account just minutes before posting here and there are no WordPress.com sites associated with it. The information that @writer0001 provided is relevant for websites hosted here on the WordPress.com platform. https://wordpress.com/support/com-vs-org/
If your WP website is hosted elsewhere, like BlueHost, HostGator and the like, please contact your web hosting provider directly for assistance with your suspended account. Cheers!
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Thanks. Im guessing it was wordpress because when I logged into the back end it was wordpress. I can not contact our web hosting provider because the person who manages all of that is MIA so I thought I’d start here for some type of direction
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Im guessing it was wordpress
Well, with 38% of the web running WP, that’s a good start. :)
If you share the address of the website itself, we might be able to get you to the right place for help.
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Nameservers:
ns1.us67.siteground.us
ns2.us67.siteground.usHello again-your site is hosted with Siteground.
https://www.siteground.com/company#contactus
In general, for help with the WP software itself, you’ll want to consult the fine folks over at https://wordpress.org/support/forums
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And after searching around their site for a bit
https://www.siteground.com/kb/my_site_is_showing_this_account_has_been_suspended/Again, best wishes for a quick solution.
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