Help with after purchase

• 

  onerecipeatatime1 · Member · Jan 17, 2024 at 4:23 pm

  • Copy link
  • Add topic to favorites

  I tested out two purchases and once the purchase is complete it brings to either a 404 error and now it says there has been a critical error

  I want to have it link to a thank you page with a note to look for the product please assist

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Jan 23, 2024 at 3:28 pm

  • Copy link

  Hello,

  Thank you for reaching out to the free support forums for websites hosted on WordPress.com. Although your site is not hosted with us, we’re here to guide you to the appropriate assistance.

  If you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find valuable help at the community forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/.

  For specific assistance with WooCommerce, please reach out to WooCommerce Support. If you have any paid WooCommerce products, create a ticket at https://woocommerce.com/my-account/create-a-ticket/. If you do not have paid products, seek help on the community forums for WooCommerce: https://wordpress.org/support/plugin/woocommerce/.

  I hope this information proves helpful in steering you in the right direction. Feel free to ask if you have any further questions or need more assistance.