Help with an expired domain
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Hi, when I tried to renew a domain that recently expired, I got this message from WordPress: ‘This domain expired recently. To get it back please contact support.’ So here I am, contacting support. Can anyone help? Thanks.
The blog I need help with is: (visible only to logged in users)
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Your domain kateellendean.com expired on August 31. We sent several email warnings both before and shortly after it expired.
Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://en.support.wordpress.com/domains/domain-expiration/
The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://en.support.wordpress.com/domains/domain-expiration/#redemption-period
A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one which we can waive. That’s in addition to your annual domain renewal from us, so the total is going to be $98.
I have sent a payment request for the total of $98 to the email address on your account. Once the payment is received, we will send a note to our domain partner regarding kateellendean.com. This process only takes about 2-3 days start to finish.
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Payment received!
I have contacted our domain partner and we’ll let you know as soon as it has been recovered.
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Hi there,
The
kateellendean.comdomain has been restoredd to your account.Please let us know if you have further questions or problems. We are happy to help.
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