Help with Apple Pay certificate

  • Unknown's avatar
    spiderkiller18 · Member ·

    I’ve been trying unsuccessfully for almost a week to get Apple Pay set up on my website using WooCommerce and Stripe. I was told by Stripe today that the issue appears to be with WordPress. Here is the Stripe rep’s comment:

    ‘From what I can see the issue here is that your certificate is set to be a downloadable item, rather than a hosted document. ‘

    Is there a video, documentation, or anything else out there that can help me with this? It is the last thing I need to get working before making my site live, so I’m very anxious to get it figured out.

    Thank you in advance.

  • Unknown's avatar
    gemmacevans · Member ·

    Hi spiderkiller18,

    The account you are logged in to hasn’t created any sites on WordPress.com yet. If are using WooCommerce with a Business plan, please login to the account you purchased the plan through and contact us here:

    https://wordpress.com/help/contact

    If the site is not hosted on WordPress.com and you have purchased a WooCommerce upgrade, there should be an option to open a support ticket from the dashboard in your WooCommerce account. WooCommerce support is available without a paid upgrade on these forums:

    https://wordpress.org/support/plugin/woocommerce

    Please let me me know if you have any questions.

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