Help with be able to get back into my account on WordPress website

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  abigailhondorp · Member · Feb 11, 2022 at 2:55 pm

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  My site Floridaincludes.org I am unable to get back in to do anything with the marketing or domain. I don’t know what happened, I was trying to add a domain because Floridaincludesme.org but it made a new site for me. I just need access again. I hope someone can help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  helper-heroponriki · Member · Feb 11, 2022 at 4:40 pm

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  Hi there:

  I’m not showing that there’s any website at the URL floridaincludes.org – is that the correct site and spelling?

  Once we have that information, we’ll be better able to advise.

  Thanks.

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  abigailhondorp · Member · Feb 11, 2022 at 7:46 pm

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  Sorry it’s Floridaincludesme.org

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  staff-sheva · Staff · Feb 11, 2022 at 8:19 pm

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  Hi @abigailhondorp,

  Are you able to login with your WordPress.com account by visiting https://floridaincludesme.org/wp-login/?

  If you continue to have issues, I suggest contacting Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

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  abigailhondorp · Member · Feb 11, 2022 at 9:47 pm

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  I clicked the link but it said the page is unavailable.

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  staff-blorbo · Staff · Feb 11, 2022 at 11:31 pm

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  Sorry about that, try https://floridaincludesme.org/wp-login.php

  I don’t see this site connected to your WordPress.com account, so you’ll need to use the “Log in with username and password” option there.

  And, if you don’t recall the password, there are some options at https://wordpress.org/support/article/resetting-your-password/

  Once you’re logged in, you can visit the Jetpack section in the site’s Dashboard to connect it to your WordPress.com account.