Help with church website

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  countrygal0831 · Member · May 20, 2020 at 9:25 pm

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  Hello! My name is Elizabeth and I am pretty much computer illiterate. My church has a website that someone used to be the admin of. We no longer have any clue who that is, so I was going to attempt to be the admin person. But I don’t have any clue how to log into the site. I tried ‘forgot password’, but it says that my email account is not associated with the church site – which I totally get. Just thought I’d try anyway. I found out by typing ‘/admin’ after our church website address, it brought me here. That makes me happy because I have a blog page here! So…. is there an easy way for me to become the church site admin without creating a whole new page? Thank you!!!

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  staff-mckluskey · Staff · May 21, 2020 at 8:10 am

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  Hi Elizabeth,

  what is the address of that site?

  You see, there is WordPress.com and WordPress.org and they are two different entities.

  We, WordPress.com are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is a stand-alone software that you can download and self-host with any other hosting.

  You can find more details about WordPress.com and WordPress.org on this support page:

  https://wordpress.com/support/com-vs-org/

  Here, on these forums, we can only help you if the site is hosted on our servers.

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  countrygal0831 · Member · May 21, 2020 at 3:57 pm

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  Hi! Thank you for your response. I had no idea that there was a .com and .org site. Our church’s page is: https://www.goodnewslutheranministry.org/st-mark-lutheran-church/

  So I assume that means that I go to wordpress.org at this point? Lol Thank you!

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  staff-doublebassd · Staff · May 21, 2020 at 4:04 pm

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  Hi there,

  That is correct. I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. It looks like the site is hosted with Bluehost, so I would also reach out to them for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  countrygal0831 · Member · May 22, 2020 at 12:38 am

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  Thank you so much!!! I greatly appreciate the assistance. :-)