Help with Divi theme

  • Unknown's avatar
    nikkic123 · Member ·

    Hi,
    We have a business account and were told that we can upload custom themes. I have imported a site built with Divi using a child theme using All in One WP Migration. Everything appears to have copied over fine, however when I click on “customize”, I get the error message “There has been a critical error on your website. Please check your site admin email inbox for instructions.”
    The administrator has not received any emails, so I don’t know what the issue is.
    Hopefully you can help as this issue is causing a real problem with the build of our site.
    Many thanks
    Nicola Clark

  • supernovia · Staff ·

    Hi Nicola, could you send a link to the site? I don’t see one on this account. Better yet: can you log in with the correct account and get in touch with Business support directly?

    If you’ll log in with the account you used to buy the plan, you can open a chat here:

    Contact

  • The topic ‘Help with Divi theme’ is closed to new replies.