Help with domain

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  danieluco · Member · Sep 2, 2015 at 9:57 pm

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  Hello,

  First I want to warn that I am not fluent in web jargon so please bare with me as I try to explain myself the best possible.

  Yesterday I purchased the domain “Senordedropmparrillados.com” for 18 USD.

  I noticed after the purchase a typo in the domain name it should’ve read “senordelosemparrillados.com” I don’t know how that typo happened.

  I need to have it renamed somehow or have a refund and then buy the desired domain. What can I do and what should I do?

  Thanks,

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 2, 2015 at 10:03 pm

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  You need Staff help. To get it type modlook into the sidebar tags on this thread. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Sep 2, 2015 at 10:06 pm

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  Staff will respond as as soon as they can.

  Are you logged in as Admin under the exact same username account that registered the blog and purchased the upgrade? That’s a necessity when canceling and requesting a refund.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/
  as well as
  Dashboard > Store > Billing History

  View Your Billing History

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  danieluco · Member · Sep 2, 2015 at 10:08 pm

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  Thank you timethief, I have added the tag “modlook” into the tags, now I guess I just wait for a response.

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  supernovia · Staff · Sep 2, 2015 at 10:54 pm

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  Hi, I can see you’ve already cancelled the domain, as you’re free to do within the first 48 hours of registration. The money has been returned to your account as well, so you can go ahead and register the domain you want. Cheers!