Help With Domain
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Hi! My domain was accidentally deleted this week and I’d like help recovering it so I can transfer it. Thanks
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Hi there!
I have just reached out to our domain partner to recover lifeaccordingtoleish.com. They usually reply within 24-48h, however, since it’s the weekend, it may take a bit longer.
We’ll let you know here once the domain is back on your account. -
Thank you! Will I receive notification when this is complete? I’m looking to get the transfer code for the domain from wordpress so I can use on another site. Just wondering the next steps. Thanks for your help@
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Yes, we’ll reply here as soon as the domain has been recovered.
Once the domain is recovered here, you’ll be able to direct it anywhere simply by changing its name servers: https://wordpress.com/support/move-domain/change-name-servers/
And, after 60 days, you’ll be able to transfer it elsewhere: https://wordpress.com/support/move-domain/transfer-domain-registration/
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Hi there,
Your domain has been restored and you can now manage it via your WordPress.com dashboard.
Let us know if there’s anything else we can do for you.
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Thanks so much!! If I want to transfer my domain, do I need to wait the 60 days still or can I do it sooner?
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The 60-day limit only applies to the registration and renewal date, so it looks like in this case you can transfer it.
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Hi Again!
I’ve tried sending the transfer code to my email twice but I didnt receive either time. Email is correct and it’s not in spam.
Are you able to help?
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The email was definitely sent twice to the email address at https://wordpress.com/me/account
If you’re using Gmail’s categorization system, also check your Social folder if it’s not in your Inbox or Spam folders.
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It’s not in any of the folders :(
Is there a way it can be fwded to me by you or another team member? I’ve double checked that my email on file is spelled correctly etc.
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Sorry, I misspoke, it looks like you did register the domain under a different email address.
It was sent to the email address listed under your domain management. You can get there following the steps at https://wordpress.com/support/update-contact-information/#updating-your-domain-contact-information
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