Help With Domain

• 

  lifeaccordingtoleish · Member · Jul 31, 2020 at 11:24 pm

  • Copy link
  • Add topic to favorites

  Hi! My domain was accidentally deleted this week and I’d like help recovering it so I can transfer it. Thanks

• 

  staff-mckluskey · Staff · Aug 1, 2020 at 8:41 am

  • Copy link

  Hi there!

  I have just reached out to our domain partner to recover lifeaccordingtoleish.com. They usually reply within 24-48h, however, since it’s the weekend, it may take a bit longer.
  We’ll let you know here once the domain is back on your account.

• 

  lifeaccordingtoleish · Member · Aug 3, 2020 at 8:03 pm

  • Copy link

  Thank you! Will I receive notification when this is complete? I’m looking to get the transfer code for the domain from wordpress so I can use on another site. Just wondering the next steps. Thanks for your help@

• 

  staff-blorbo · Staff · Aug 3, 2020 at 8:14 pm

  • Copy link

  Yes, we’ll reply here as soon as the domain has been recovered.

  Once the domain is recovered here, you’ll be able to direct it anywhere simply by changing its name servers: https://wordpress.com/support/move-domain/change-name-servers/

  And, after 60 days, you’ll be able to transfer it elsewhere: https://wordpress.com/support/move-domain/transfer-domain-registration/

• 

  akumarjain · Staff · Aug 5, 2020 at 9:17 am

  • Copy link

  Hi there,

  Your domain has been restored and you can now manage it via your WordPress.com dashboard.

  Let us know if there’s anything else we can do for you.

• 

  lifeaccordingtoleish · Member · Aug 5, 2020 at 4:11 pm

  • Copy link

  Thanks so much!! If I want to transfer my domain, do I need to wait the 60 days still or can I do it sooner?

• 

  staff-blorbo · Staff · Aug 5, 2020 at 7:04 pm

  • Copy link

  The 60-day limit only applies to the registration and renewal date, so it looks like in this case you can transfer it.

• 

  lifeaccordingtoleish · Member · Aug 6, 2020 at 2:31 pm

  • Copy link

  Hi Again!

  I’ve tried sending the transfer code to my email twice but I didnt receive either time. Email is correct and it’s not in spam.

  Are you able to help?

• 

  staff-blorbo · Staff · Aug 6, 2020 at 6:38 pm

  • Copy link

  The email was definitely sent twice to the email address at https://wordpress.com/me/account

  If you’re using Gmail’s categorization system, also check your Social folder if it’s not in your Inbox or Spam folders.

• 

  lifeaccordingtoleish · Member · Aug 6, 2020 at 6:49 pm

  • Copy link

  It’s not in any of the folders :(

  Is there a way it can be fwded to me by you or another team member? I’ve double checked that my email on file is spelled correctly etc.

• 

  staff-blorbo · Staff · Aug 6, 2020 at 7:02 pm

  • Copy link

  Sorry, I misspoke, it looks like you did register the domain under a different email address.

  It was sent to the email address listed under your domain management. You can get there following the steps at https://wordpress.com/support/update-contact-information/#updating-your-domain-contact-information