Help with domain
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Hello, I signed up for a paid account (user name jordan11685) and ended up not liking it for what my website needs are. I closed my account but now want to get my domain back. I signed up for a free account just now (user name jordaniraz) to attempt to do that but I cannot find a way. Can you help?
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Hi there,
You are trying to recover the domain thedelaware3000.org yes?
One thing to be aware of is that when a domain is cancelled within 96 hours of purchase, it is sent back to the registry to make it ready for resale.
Because of this the domain thedelaware3000.org is no longer under our control, but the good news is that you do not need to recover your deleted account to regain access to it. Instead I recommend waiting to purchase it again under this account when it becomes available.
Please note that when a domain is cancelled it is not available to purchase again for approx 5 days. With this in mind if you should be able to purchase it again (under this account) on or around April 24th: https://wordpress.com/domains/add/
If for some reason you are not able to wait, let us know and we can go through the process of:
– reactivating your deleted account
– helping you regain access to it
– invoicing you for the domain cancellation and restoring it to your accountThis should get the domain back under your control a few days sooner than if you wait to purchase it under this account. Let us know how you would like to proceed or if you have any questions.
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Hi there,
I have sent you an email to the email address associated with the account you closed. Please follow up there.
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@jordan11685 — I just replied to your email. Feel free to leave a comment here if you have any other questions!
Otherwise you should be all set!
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