Help With Email DNS Records

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  catsims · Member · Dec 10, 2015 at 2:53 pm

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  Hi,
  Yesterday I updated DNS records for the website to point to our host – that is all working fine. As a result though our email DNS records appear to have disappeared. While they are listed on the WordPress site they are not online. No emails are arriving at webmail or mail. I really need help sorting this out. Our hosts say I need to find out why these DNS records not posted online or to get the IP address and they can do it that way. I’m really confused and need to get this sorted! After launching our site yesterday it’s the worst possible time for our email to go down.
  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  shahnji · Member · Dec 13, 2015 at 9:00 pm

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  Please help…I can’t log into my primary blog Shahnji.com that has just been switched from Shahnji.wordpress.com. Nothing comes up! Blank page.

  I need help in getting the site back up. Shahnji.com

  (I have no clue of what I did wrong.)

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  timethief · Member · Dec 13, 2015 at 10:28 pm

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  @shahnbernard
  Please create your own thread https://en.forums.wordpress.com/?new=1

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  timethief · Member · Dec 13, 2015 at 10:29 pm

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  @catsims
  WordPress.com does not provide an email service for blogs on custom domains. Please see here:
  https://en.support.wordpress.com/add-email/
  https://en.support.wordpress.com/email-forwarding/