Help with error net::ERR_CERT_COMMON_NAME_INVALID

  • Unknown's avatar
    thefuzzywuzz · Member ·

    Hey,

    I’m getting this error on certain browsers but not others. I’m not sure how to fix it because I’m not sure what is causing it.

    net::ERR_CERT_COMMON_NAME_INVALID

    In the URL bar on Edge or Chrome, it returns:

    However, if I don’t use www (just Houstonpollen.com) in Chrome, it works fine

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pabloh58 · Member ·

    Hi there! I tested your website on different browsers and confirmed what you mentioned. I also noticed that the SSL certificate was issued a few days ago. I recommend following the steps to Check your SSL status.

    For the specific error you’re seeing, you can follow the steps outlined in the ‘SSL and HTTPS Errors‘ guide.

  • Unknown's avatar
    thefuzzywuzz · Member ·

    The domain is hosted on WordPress. However, I have removed the Cnames and A fields and readded them using default keys. They were previously using the default keys so I’m not sure what the difference will be. Maybe it’ll be like turning it off and then on again.

  • Unknown's avatar
    thefuzzywuzz · Member ·

    Adding one more, my SSL status was valid prior to my original post.


  • Unknown's avatar
    dragstor · Member ·

    Hi there, @thefuzzywuzz! 👋🏼

    I checked your domain and noticed it was missing an SSL certificate for the www subdomain.

    I provisioned a new one, so it’s all good now ✅

    💡 If you’re not seeing the SSL certificate on your site, you should clear your browser and DNS cache:

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