Help with Fatcat Easy pricing table

  • Unknown's avatar
    bobsalas · Member ·

    Hello
    I have a hosted site aznd zam having problems getting as Pricing Table to show in its page. I am using Fatcat Easy Pricing table and it shows great in preview, but when I try to load the page’s url i get two warnings:

    Warning: include(): Filename cannot be empty in /homepages/10/d744827481/htdocs/clickandbuilds/TeamBostonseo/wp-content/plugins/easy-pricing-tables/includes/post-types.php on line 145

    Warning: include(): Failed opening ” for inclusion (include_path=’.:/usr/lib/php7.0′) in /homepages/10/d744827481/htdocs/clickandbuilds/TeamBostonseo/wp-content/plugins/easy-pricing-tables/includes/post-types.php on line 145

    I believe I have done it correctly. If anyone has any ideas please let me know.

    Thank you.

  • staff-zara · Staff ·

    Hello there, could you share your site address?

    If your site is not hosted on WordPress.com, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites.

    WordPress.com vs. WordPress.org

  • Unknown's avatar
    bobsalas · Member ·

    The account is hosted by WordPress.com via 1&1.

    The site address is https://teambostonseo.com/

    The Table is at https://teambostonseo.com/pricing-table/215/

    I got it to open in Firefox, but Edge and Chrome give me those errors I mentioned.

    Thanks.

  • staff-zara · Staff ·

    Thanks for your update. Your site’s name servers are pointing at other servers but not WordPress.com.

    Name Server: NS1020.UI-DNS.ORG
    Name Server: NS1040.UI-DNS.BIZ
    Name Server: NS1045.UI-DNS.DE
    Name Server: NS1063.UI-DNS.COM

    As mentioned previously, we’re not able to provide you with further help on self-hosted WordPress sites.

    WordPress.com vs. WordPress.org

    It’ll be best if you contact your web hosting provider (1&1) or post your question at the WordPress.org forum:

    https://wordpress.org/support/

  • kokkieh · Staff ·

    Hi there,

    The account is hosted by WordPress.com via 1&1.

    Just to clarify, your site is built using the WordPress software, but it is not hosted by WordPress as WordPress is not a hosting provider.

    WordPress.com is a hosting provider, but your site is not hosted on our servers. It’s instead using the open source WordPress software which is hosted on 1&1’s servers.

    General support for that software is provided at the WordPress.org forums linked to above, but as this issue is for a specific plugin, it would be better to contact support for that plugin directly, here:

    https://wordpress.org/support/plugin/easy-pricing-tables

    I would not recommend contacting 1&1 in this case, as most WordPress hosting providers do not provide support for the WordPress software itself, and they will definitely not provide support with specific plugins.

  • The topic ‘Help with Fatcat Easy pricing table’ is closed to new replies.