Help with import!

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  cuandosevalaluzblog · Member · Sep 17, 2014 at 12:10 am

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  I tried to import a file from wordpress and I have this message for more than 24 hours:

  Import WordPress
  Processing…

  We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.

  I want to stop it and try again….

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 17, 2014 at 10:11 am

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  I’ve tagged this thread for staff to follow up but please be aware that staff are on their annual company conference so it might take a bit longer than usual for them to reply (https://en.forums.wordpress.com/topic/full-staff-support-will-return-september-24?replies=1). Please subscribe to the thread so you are notified when they respond and be patient while waiting.

  Also note that every new reply you make to this thread will move it to the back of the queue, so it is best to not post here any further until you hear back from staff.

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  cuandosevalaluzblog · Member · Sep 17, 2014 at 11:57 am

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  Thank you for your answer and time.

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  staff-blorbo · Staff · Sep 17, 2014 at 8:43 pm

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  I have reset your importer.

  Please feel free to try again and let us know how it goes!

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  kopfv2 · Member · Sep 18, 2014 at 3:41 am

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  thank you very much!

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  staff-blorbo · Staff · Sep 18, 2014 at 5:33 am

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  You’re welcome!

  Please let us know if you need any further assistance!