Help with importing my tumblr blog

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  foxiena · Member · Dec 5, 2018 at 5:30 pm

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  Hi! I keep getting the error “You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.” when I try to import my tumblr blog. I know there is a big queue, but it has been 24 hours, and I would like to reset the importer (Or at least see if my blog is on the queue at all.)

  Thank you! :)

  The blog I need help with is: (visible only to logged in users)

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  shuklasuyogya · Staff · Dec 5, 2018 at 5:45 pm

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.

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  foxiena · Member · Dec 5, 2018 at 5:51 pm

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  Alright, thank you!

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  ryskenharuka178 · Member · Dec 5, 2018 at 5:54 pm

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  I’m going to wait as well. Because mine is still trying to import.

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  staff-zinnia · Staff · Dec 5, 2018 at 7:13 pm

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  ryskenharuka178 – what site did you start running the import on? Happy to check on the status.