Help with LogIn

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  luluwon · Member · Jan 30, 2023 at 12:13 am

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  Hello, I am currently working on website changes for someone and want to make changes to his website. I have the log in for the mydomain.com. However, the previous developer seems to have been using an existing wordpress account and I am not sure how to figure out how to access the existing website. Please let me know how to make the changes; He sent me the email that was possibly used and last 4 digits of the card for the site

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Jan 30, 2023 at 10:51 am

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  Hi there,

  http://christophersway.org/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/