Help with my website

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  carlalochart · Member · Mar 28, 2022 at 9:03 pm

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  I am not sure why I can’t see or edit my website from wordpress now. Please help

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Mar 28, 2022 at 9:23 pm

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  Hi @carlalochart,

  Can you please confirm your site URL?

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  carlalochart · Member · Mar 28, 2022 at 9:44 pm

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  http://www.wanderlustdivine.com

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  staff-totoro · Staff · Mar 28, 2022 at 10:36 pm

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  Hi there,

  We can’t help directly because we don’t host wanderlustdivine.com on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (Hostgator) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks over in the open-source forums are more familiar with these kinds of issues and are in the best position to help, thanks!