Help with my website

  • Unknown's avatar
    edealmall01 · Member ·

    Hello!

    I have been having a hard time trying to figure out how to solve this:

    So , I Imported a template to my website and I decided to create my own header using elementor.

    When I created my custom header, I decided to put it in all my pages and the one that came with the template disappeared.
    Everything looks fine,

    Then I realized that the mobile version of the website is not working well when I scroll and the margins looks odd.

    I realized then that the website on mobile version actually has 3 scroll bars.
    then if you click on the top left corner there is a transparent header that I dont want.

    I think that those navegation bars / headers are causing the problem

    I just want to use the header that I created and delete all the other ones from my website, the ones that came with the template .

    But I dont know how.

    This is my website:

    http://www.proyectosvp.com/

    Please if you guys can help me with this I would appreciate it so much!

    Thanks,

    Martín

  • staff-mckluskey · Staff ·

    Hi Martín,

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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