Help with old deletion of old site

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  mauaopublishing · Member · Apr 18, 2023 at 8:48 pm

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  Hi, we are the new committee of the Tauranga Historical Society that own the Brain-Watkins House Museum. I’ve started a WordPress site at https://brainwatkinshousemuseum1881.wordpress.com/ before stumbling across this page https://brainwatkinshouse.wordpress.com/. I’d like to get control over this old site please and somehow combine them or delete the old one, but can see no way of actually contacting WordPress for support with this. Debbie McCauley (President, Tauranga Historical Society).

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 19, 2023 at 9:42 am

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  Hi @mauaopublishing, would you have contact with the owner of that site? They should be able to transfer it to you like so:

  

  Transfer a Site to Another WordPress.com Account

  in WordPress.com Support

  2 min read

  You can transfer ownership of a site or blog to another WordPress.com account by following the steps in this guide. Table of Contents For Sites Without PluginsBefore you BeginStart the TransferConfirm the TransferFor Plugin-Enabled SitesUpdate the Domain Contact Details For Sites Without Plugins Before you Begin Keep in mind that: You will be removed as the owner of the site. You

  You might also check to see if you’ve got access to the email for that site. Then you could simply reset the password and log in.

  I hope this helps!

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  mauaopublishing · Member · Apr 19, 2023 at 10:40 am

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  No, the committee is relatively new and the page was created years ago by an old committee member or member of the Society – we don’t know who, and if there were any details they are long gone. We need your help to fix this.

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  staff-95percentghost · Staff · Apr 19, 2023 at 12:37 pm

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  Thanks for letting us know. We’re a little limited in what we can do in the forum; in general the best starting point for (re-)gaining access to a site that isn’t associated with your own WordPress.com account is our Account Recovery guide (URL: https://wordpress.com/support/account-recovery/#account-recovery-form ) and the accompanying Account Recovery form (URL: https://wordpress.com/wp-login.php?action=recovery )

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  mauaopublishing · Member · Apr 19, 2023 at 6:05 pm

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  Hi, I’ve already tried those links and they didn’t work. Is there an email I can contact WordPress on directly or another form of contact for WordPress you can send me.

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  aisajib · Member · Apr 20, 2023 at 4:31 am

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  Hi there!

  You can send an email to passwordhelp@wordpress.com. Our account recovery team will be happy to help you via email.

  Thanks!