Help with Payment processing

• 

  skeena19 · Member · Aug 2, 2021 at 9:51 pm

  • Copy link
  • Add topic to favorites

  I recently got an email that was forwarded to me from my SEO person in regards to the payment. When I click on the link, I don’t get any option to make the payment. My website is not accessible.

  Site: https://daschoolallen.wpcomstaging.com.
  WP.com: Yes
  Correct account: Yes

• 

  supernovia · Staff · Aug 2, 2021 at 11:48 pm

  • Copy link

  Hi @skeena19, you would need to be logged in as the upgrade owner for the payment link to work. If the upgrade owner doesn’t want to pay for the upgrades, they can transfer ownership to you. That would also let you access support directly.

  Just have them contact support for help with that.