Help with people signing up on my website

  • Unknown's avatar

    Kindly assist me to stop a Spam on my Account.
    Everyday, i get messages that someone signed up / Registered New User.
    This is an Example of how the letters always come :

    SUBJECT : [Omilli] New User Registration
    SENDER : WordPress
    RECIEVER : (email visible only to moderators and staff)

    CONTENT OF THE EMAIL BELOW :
    New user registration on your site Omilli:
    Username: WVpaYwdu
    Email: (email visible only to moderators and staff)

    PLEASE HOW CAN I HAVE THIS THING STOPPED. IT IS OVER 300 ALREADY

    I don’t have a site with WordPress.com yet

  • I don’t see any WordPress.com sites under your account here.

    What is the URL of the site with the problem?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

  • Unknown's avatar
  • Unknown's avatar

    Hi omilli

    As @macmax mentioned above. Here at this forum, we can help you to solve the issues you are facing in your WordPress.com websites and your site http://www.omilli.com/ is using the WordPress.org platform.

    Please contact your hosting provider for this issue. To know more about the website hosting provider please refer to the link below:
    https://www.whois.com/whois/omilli.com

    WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

    Hope this helps.

  • Unknown's avatar

    Hi there!

    As explained above, we aren’t able to directly help with sites that use the WordPress.org software as they are hosted elsewhere. We’re a different entity called WordPress.com. And your site is not hosted by us.

    I’d suggest ensuring that “Anyone can register” option is turned off on your site. You can check for it in wp-admin → Settings → General. If that doesn’t help, please post on the WordPress.org support forum here: https://wordpress.org/support/forums

    Regards

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