Help with processing payment

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  mariavirtuoso · Member · Dec 13, 2018 at 1:39 am

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  I have submitted a help ticket that was sent to Prospress’ support on Monday. I was supposed to receive a response within 24 hours.

  I have not heard anything.

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  gemmacevans · Member · Dec 13, 2018 at 3:53 pm

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  Hi mariavirtuoso,

  I see you chatted with one of our Happiness Engineers and they sent an email earlier today. Did you receive their reply? If not, please check your spam folder in case the email went there.

  It would be great if you could reply to the email, that way we can keep your support in one place :)