Help with recovering domain

  • Unknown's avatar

    Hi,

    My domain expired, and I would like to purchase it. Can you please help me?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there!

    Can you let us know which domain you need help with? Once we have that information, we’ll be better able to advise.

    Thank you!

  • Unknown's avatar

    It’s navigatingforever.com. Thanks for your help in advance!

  • From what I can see you last renewed navigatingforever.com on 12/22/2022, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2022, and can confirm that navigatingforever.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain. Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of navigatingforever.com as well as the late renewal fee.

    If you do not see it in your inbox, please search for the subject “Payment request from Automattic Inc.” and be sure to check any spam folders. Also be sure you are not blocking emails from our donotreply address donotreply[at]wordpress[dot]com. If you are not sure which inbox to check, we send all email to the address you entered under your profile here: https://wordpress.com/me/account/

    After you make payment please return here to let us know so we can take the next step of recovering the domain. IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

  • Unknown's avatar

    Done! Thanks so much :)

  • Hi @ngoonike ! Thanks for making the payment 😊</img>. I’m confirming that the navigatingforever.com domain has successfully been added back to your account.

    To avoid the domain expiring next year and going through this process again, we’d encourage you to enable auto-renewal, as described here.

    Happy blogging!

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