Help with refund

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  drukkerlaw · Member · Oct 6, 2014 at 8:49 pm

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  I previously purchased my domain through WordPress. I then purchased the Premium upgrade for $99 — but didn’t purchase a separate domain. I then cancelled but the refund is showing only $73 — saying that it was keeping $26 for the domain service. Since I previously paid for the domain through WordPress through a separate transaction, I need help refunding the full $99.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 6, 2014 at 8:52 pm

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  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  drukkerlaw · Member · Oct 6, 2014 at 9:08 pm

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  Thank you. I will do so.

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  rachelmcr · Member · Oct 10, 2014 at 3:52 pm

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  Hi there,

  Sorry about that! I just refunded the remaining $26 from that WordPress.com Premium purchase. Please let me know if I can do anything more to help with that. :)

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  drukkerlaw · Member · Oct 11, 2014 at 8:54 pm

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  Great. Thanks very much for your help. I’ll look for the refund.

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  timethief · Member · Oct 11, 2014 at 9:01 pm

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  Note: It takes from 1 – 2 weeks for the refund to be received.

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  drukkerlaw · Member · Oct 11, 2014 at 9:17 pm

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  Thanks for reminding me. Those can take time. I appreciate all the help.

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  timethief · Member · Oct 11, 2014 at 9:18 pm

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  You’re welcome and best wishes.