Help with Refund
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I want to request a refund for the Personal Bundle, but it looks like I was only refunded $9.88 (not exactly sure what that was for) and I wasn’t refunded for the domain registration.
Under ‘Purchases’ it just says ‘Looking to upgrade?’.
I don’t see anywhere else to go to request a refund for the domain registration.
The blog I need help with is ptobardc.wordpress.com
The blog I need help with is: (visible only to logged in users)
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Hello!
This article explains how all WordPress refunds work. I am not a Staff member so I don’t have access to your account to see, but according to the page:
If you used the domain credit to register a new domain, the normal cost of registration will be deducted from your refund. If you mapped an existing domain, or never used a domain, you will receive a full refund. There are no refunds, pro-rated or otherwise, after 30 days.
Did you register a new domain through the account? For new domain registrations, you must cancel within 48 hours of purchase to receive a refund. There are no refunds, pro-rated or otherwise, after 48 hours.
I hope this answers your question, but I tagged a MODLOOK on here just in case I missed something!
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Hi tg1423,
I don’t see anywhere else to go to request a refund for the domain registration.
I’ve issued a refund for the remainder of your plan cost and there is a copy of the refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
Refunds usually take 7-14 business days to show on your statement, so you can expect to receive the money around that time.
I want to request a refund for the Personal Bundle
Your account shows you upgraded from Personal to Premium but you have now been refunded in full.
Please let me know if you need any further help.
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